SMS Consent & Communication Policy
At Thorsen’s-Norquist, Inc., we use SMS messaging for internal operational communication.
Opt-In Process:
Employees opt in to receive SMS communications as part of their job responsibilities. Consent is collected during onboarding and through internal authorization. Additionally, users initiate communication by sending a text message to our company number.
Consent Statement:
By initiating a text message to our business number, users consent to receive SMS communications related to company operations.
Message Purpose:
Messages are used strictly for operational purposes, including:
- Parts ordering assistance
- Vendor coordination
- Dispatch communication
- Job updates
These messages are not used for marketing or promotional purposes.
Message Frequency:
Message frequency may vary based on operational needs.
Opt-Out Instructions:
To stop receiving messages, reply STOP at any time.
Help Instructions:
For assistance, reply HELP or contact our office directly.
Additional Disclosures:
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.





